ROGUE LANDLORD ALERT!
Rogue Landlord Alert
Claim Overview
£525.00
£525.00
£0.00
£0.00
Not applicable.
My Reply
Cleaning Claims - £210.00
£210.00
I cleaned up properly, using all manner of household cleaners, sprays, mop and buckets, etc and left the house in as good a condition as we received it in.
The space where the fridge freezer goes was like you see in the photo when we moved in and the landlord refused to allow us to tile it to make it better, so we had to leave it as we received it. The conservatory roof was cleaned by a local window cleaner called Gleaming Windows just before we left so that was in tip top condition, given its age.
This landlord and agent said that they would fix the blown windows (see photos with circles round items) before we moved in, but failed to even raise a job. This is an agent that is one business, who sub-contracts out work for repairs to Sequence Housing of Liverpool, who then, when you try to get the bond back, have a third party who deals with that as well. The lettings agent has promised one thing after another, but failed at every turn. Therefore, I fully state here and now that to claim for that amount is scandalous.
There was no check-out, as they pushed us into leaving before the June 11th deadline, so the next tenants could be in by the end of May, which they were. There was no check of inventory done by agent or landlord - otherwise, we would have received it and Manners and Harrison in Stockton promised that the full bond would be with us before ten days were up. We moved out on May 28th. Therefore, because he issued a verbal promise, I am holding him (and you) to it under the law of this land and demand my bond back as soon as you can.
See the photos attached to show the good condition that everything was left in.
The photos taken show that the house was the same, if not better, than when we took it on. The cupboards were cleaner, the flooring had been washed, especially in the lounge, twice in the time we were there, because there was a lingering smell of dog from the previous tenant and so, his claim, if it is the landlord, is false.
In July of 2020, we asked for early release after my wife was sexually assaulted by a serving Police officer, in that house. We were refused by the landlord, unless we paid his £450 finders fee that would be charged by the agent. We could not afford that, otherwise we would have paid it, or said for him to take it from the bond, but no, he made my wife suffer with PTSD, Agoraphobia and a severe Psychogenic stutter all the time he forced us to stay there. That is the kind of landlord that he is and so, the bond money, given in good faith, should be repaid in full because we left it as clean as when we took it on.
Redecoration Claims - £250.00
£250.00
I dispute this because throughout the tenancy, he refused to let us do any form of decoration. The back bedroom, for example, he agreed, was not up to the finish he normally asks for in his painters, so because of my disability, I was not able to do it myself, but then again, it is not my responsibility to upkeep such things. As stated in the previous section, the photos show the condition we received the house in, because it was the same as the day we took it on.
The fact that the new tenants moved straight in on the following Tuesday, after the bank holiday shows that they were happy with the state of the house, as was the landlord, who did not visit to do a check-out at all, when he should have, so any redecoration was never mentioned. He is blaming us for this when he has no proof.
See attached photos which show the condition we took the house with as they are the same as when we left on May 28th 2021.
The photos show that there is no need for redecoration. He is attempting to fraudulently claim that we caused damage when we did not, because we were never allowed to.
Only what has been stated before in this section, or the previous.
Gardening Claims - £100.00
£100.00
The garden was left in good condition and for that, again, please see uploaded photographs. We even left a brand new bird house for the new tenants, who were very happy with the condition of the house when they visited, with me in the house at the time, so if there was any garden issue, that would have been raised there and then, but as it was not and they were happy to enter into a new agreement with the landlord and the agent, it shows that all was well.
See attached photos with this dispute.
The photos show the state of the garden at the time of leaving.
All photos were taken on May 28th, 2021, the day we finally handed the keys in and when **** verbally said that we would receive the bond in full, within ten days. As a verbal agreement is a binding one, I see no alternative than for you to issue the bond back to us in full.
I might add, if you contact the landlord, that this dispute was raised after a man called Rory, at Sequence, told me to. Now that suggests one of two things to me. He either does that on the landlord instruction, so as he can do what he is doing now, which I choose not to believe, or that **** and **** at Manners and Harrison, and Sequence, are causing this to happen so the landlord, gets all his bond back. Either way, it is fraud and shall be reported by me to the necessary ombudsman, regardless of the outcome of this dispute.
1. Cleaning
I cleaned up thoroughly before I left. As a disabled man, it damn near killed me. I have now provided photos here, to you, to make it quicker. So he is lying!
2. Redecoration
Throughout all the tenancy, he would not let us decorate anywhere and on his original inventory, which I can supply by email, the condition left was the condition taken on (and in some cases cleaner or better).
3. Gardening
There was nothing wrong with the garden when we left. Simple as that. Once again, I can show photos to prove this and to prove he is lying.
4. Amount
The bond is £525, not £560. Someone is trying to rip off a disabled, unemployed man and his carer wife. As the disabled and unemployed man worked once for the Press Association, and still has contact as a freelancer, I wonder what his colleagues would think and say about all of this, let alone do to the landlord and those involved.
5. Counter Claim
When we left, we left some things there out of good faith, which we had bought specially for the house, whilst we were there, so the landlord could use them and rent out his house freely to the next new couple. They moved in when the landlord met them there the following Tuesday after we moved out on the Saturday of the Bank Holiday.
Here is our outlay:
Cleaning conservatory roof £100
New bird house £40
Replacement lino/kitchen £40
Cleaning of lounge carpets (twice) £100
Total £280
There were other outlays on lamp shades, new toilet seats, bathroom shower curtains (as the original screen was broken and had no seal at the bottom when we moved in, which was not shown to us until water spewed out everywhere) etc, which we left and small items like bulbs in the two wall lamps, which when we moved in, had no lamps in. If I wanted to, I could keep going on with the list.
We were told on countless occasions by ****, at manners and Harrison lettings, that the blown windows would be replaced by the landlord, but he refused to enter into that verbal agreement made by the lettings agent.
I trust therefore, that this evidence is satisfactory and that we will receive the bond back to our account as soon as possible.
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